J. Pekala & Associates, Inc. · 110 Kimberly Way Hatfield, PA 19440-3755 · 1-888-829-6505

Resources

We consider every customer a valued customer! Our agency’s goal is to meet and exceed our customer’s coverage and service expectations. Our motto is to deliver “Old Fashioned Customer Service with Modern-day Solutions.” With our agency’s goal and motto in mind, we have been able to retain an average of 98% of our policy holders year in and year out.

In keeping with the spirit of the first part of our motto “Old Fashioned Customer Service” our agency staff will actively assist the agents with the day to day service needs of our customers. Every attempt will be made to return customer calls, emails and service needs in a reasonable amount of time and always in a professional manner.

To ensure that our agency is providing the best possible service to our customers and meeting the second part of our motto, which is “Modern-day Solutions,” this section of our website was developed for our valued customers. We encourage all customers, whenever possible, to utilize the information provided in this section of our website. Below you will find helpful information on a variety of insurance topics:

How to Re-Open Your Ministry in the Wake of COVID-19